FAQ

We don't have the staffing resources to be able to send anyone out on busy days.  We can coordinate for a slower weekday if need be but we provide all the training needed for you to safely and confidently drive the boats yourself.

Please return by the time that you have agreed to in your reciept; late returns will be charged a fee.

Of course!  We would be more than happy to put in a reservation for the end of your reservation. PLEASE INCLUDE YOUR PARTY SIZE IN THE NOTES SECTION UPON CHECKOUT, DAY OF REQUESTS MAY NOT BE ABLE TO BE ACCOMMODATED Subject to availability

We allow cancelations up to 48 hours prior to the day reserved. We prefer to reschedule at no additional fee or a 6.7% processing fee is assessed if canceled. We will call off boating if we determine severe weather conditions or a vessel breakdown and rebook for no additional fee or cancel for the 6.7% processing fee. Our intention is to rebook you so that you have an enjoyable boating day.

Our website closes out reservations within 16 hours.  If we do not have reservations on the schedule, then odds are we do not have staff at the marina.  You can always call the dockmaster Tyler (804-399-9881) to see if there is anything available but there isn't a guarantee

We will review with you a detailed map outlining our allowed areas of operation.  There are many areas to avoid along the waterway, and the only other restriction is the length of your reservation.

1. Appropriate clothing for the weather and your type of outing. (Optional: change of clothes.)

2. Sunscreen, hat, and cover shirt to prevent sunburn.

3. Plenty of water or sports drinks (No glass please).

4. Ziploc or waterproof bags for securing important items.

5. Give careful consideration before bringing expensive items that you can’t get wet (cameras and phones).

6. Boaters license if you have one

Children are welcome on all our vessels! No one other than lessee may operate our powerboats. All minors must be accompanied by a guardian when using our kayaks or paddle boards. We provide US Coast Guard approved life jackets for all ages and sizes. Anyone 13 years old and younger must wear the life jacket at all times.

Pets are allowed on our powerboats.  After your outting, we will perform a walkthrough looking for any damage.  Pets claws are potentially damaging to the upholstery so be aware that you will be more succeptible to fabric damage with a pet. Pets are allowed on the paddleboards as well. Please use good judgment in terms of assessing your pets experience and comfort on the water.

Absolutely!  We want the process of returning the boat to be as seamless as possible.  When its time for your return, we will ensure that there is no damage to the boat, sign you out, and then you can be off on your way.  We will take care of all the cleanup and fueling from there!

Alcohol is allowed on any of our vessels. Operator is not allowed to operate under the influence of alcohol or drugs. 

Yes! We encourage fishing, as long as you are keeping the deck and seats clean from any fish innards or debris. There are several very good places to fish along the River. If you wish to spend a day reeling in big fish, we recommend renting one of our 18' pontoons.  We find smallmouth bass, bluegill, redbreast sunfish, channel catfish, and gar to name some of the most popular catches.

Yes we do! Find out more information about purchasing one of our pontoons over the phone and we can schedule a time to meet and take a closer look at the boats with you!

Our Dockmaster Tyler is a certified National Safe Boating Council instructor.  If you feel that you need to have a hands on learing experience before operation one of our vessels, we encourage it!  We offer premium training sessions on Tuesday mornings to ensure that you are set up for success when your reservation time comes!  Classes are open to the public, no reservation required.